Your pack shipment

All our products are usually shipped the same day the order is received if the goods purchased is available, otherwise the timing of the expected product is visible on each specific product. Generalemente we can fulfill orders slightly earlier than the time stated. Also, once purchased, you will receive a link to follow the progress of the shipment (tracking) via one of our couriers.
Shipping charges include the cost of packaging and postage. Transportation will be by courier selected by us, and has a fixed cost of € 9, up to 3 kg in weight for Italy and € 16.50 for countries outside of Italy. For heavier or for shipments outside the Italian border, the system will automatically calculate the shipping costs. We advise you to group your items in one order. We can not group two distinct orders placed separately, and it will be applied to each of the shipping. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
The cost of shipping for returns are completely dependent on
The packaging
The care we have for the goods you ordered, starts from the packaging of the items you purchased. is always aware that the packaging is a test "carrier." We will do everything possible to reduce the chance of damage to the goods during transport. We rely for this to companies with decades of experience in the packaging.
The privacy of our customers first. The sender of the parcel does not contain any reference to sex shops, will be "Cultus sas" and will be placed only on bubbles accompanying the transport, not on the package. In case of problems we will contact you only via e-mail and / or telephone. Your personal information will not be used for any purpose other than the delivery of your packages and send you the newsletter (If you are registered to the service).
Theft / Loss
Shipments by express courier Bartolini, GLS, UPS are insured for transport. In case of theft or loss of the package during shipping, undertakes, after hearing the client to send a new product and, if the same were to be unavailable and / or exhausted, propose a different product, but with features equivalent, with the option for the client not to accept this new product and request a refund of the amount paid.

Days for delivery
The days required arrival of the goods at the destination, from the moment of effecting payment, may vary from 2 to 5. Some products may require more than 10 days. This is because to guarantee you the best quality at the lowest price, buy some products by foreign companies. In the case of purchase of one or more of these products, undertakes, before confirming the order, to inform the customer of the delivery period, and to continue with the order only after confirmation of the same. Consider, however, that the average delivery times totaled about 4/5 days.

Cost of Shipping
The expedition, on the Italian territory, has a fixed amount of € 9 for weights less than 3 kg (99% of cases). For heavier or for shipments outside the Italian border, the system will automatically calculate the shipping charges, in 99% of cases, the cost for shipping outside the Italian territory is € 16.50.

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